Last Update: 20 Jan, 2025

Terms & Conditions

Glaze

Glaze

Brand owned by Web Shift Technologies Ltd (UK)
Services provided and invoiced by Space Shift Technologies LLP (India)
Effective Date: 15.12.2025

Brand owned by Web Shift Technologies Ltd (UK)
Services provided and invoiced by Space Shift Technologies LLP (India)
Effective Date: 15.12.2025

These Terms and Conditions (“Terms”) govern your access to and use of the Glaze website and services. By accessing the website, submitting content, or purchasing any service, you confirm that you are acting in a business or professional capacity and agree to be legally bound by these Terms.

1. Company Structure & Contracting Entity

1. Company Structure & Contracting Entity

Glaze is a brand owned by Web Shift Technologies Ltd, a company incorporated in the United Kingdom.

Glaze is a brand owned by Web Shift Technologies Ltd, a company incorporated in the United Kingdom.

All services offered under the Glaze brand are provided, contracted, and invoiced exclusively by:

Space Shift Technologies LLP,
a limited liability partnership incorporated in India.

For the avoidance of doubt:

  • Space Shift Technologies LLP is the sole contracting and invoicing entity for all clients

  • All payments, invoices, and financial transactions are processed by Space Shift Technologies LLP

  • Web Shift Technologies Ltd acts solely as the licensor and brand owner, and does not contract directly with clients

Certain operational, technical, and administrative services may be provided by affiliated entities under internal agreements.

2. Intended Use

2. Intended Use

Glaze services are intended solely for business, commercial, and professional use.

Glaze services are intended solely for business, commercial, and professional use.

By purchasing services, you confirm that:

  • You are not acting as a consumer

  • You are acquiring services for commercial or professional purposes

Consumer protection laws applicable to personal or household use do not apply.

3. Scope of Services

3. Scope of Services

Glaze provides one-time, non-recurring digital creative services, including but not limited to:

  • AI assisted image enhancement

  • Human refined visual outputs

  • Optional short motion clips

  • Multiple aspect ratio deliverables

Glaze provides one-time, non-recurring digital creative services, including but not limited to:

  • AI assisted image enhancement

  • Human refined visual outputs

  • Optional short motion clips

  • Multiple aspect ratio deliverables

Services are delivered solely based on client-submitted images and are deemed complete once the purchased content pack has been fulfilled.

No subscriptions, retainers, or ongoing services are offered.

4. International Service Use

4. International Service Use

Services are delivered remotely from India and are available internationally.

Services are delivered remotely from India and are available internationally.

You acknowledge and agree that:

  • Services are provided from India through Space Shift Technologies LLP

  • You are responsible for ensuring compliance with local laws, advertising rules, and consumer regulations in your jurisdiction

  • Glaze does not provide legal, regulatory, or compliance advice

Use of services is at your own discretion and risk.

5. Client Content Responsibility

5. Client Content Responsibility

You represent and warrant that:

  • You own or have lawful rights to all submitted images and materials

  • Submitted content does not infringe intellectual property, privacy, or publicity rights

  • Content complies with applicable food, advertising, and consumer protection laws

You represent and warrant that:

  • You own or have lawful rights to all submitted images and materials

  • Submitted content does not infringe intellectual property, privacy, or publicity rights

  • Content complies with applicable food, advertising, and consumer protection laws

Glaze does not independently verify ownership or legality of client content and shall not be liable for misuse or infringement arising from client-supplied materials.

6. AI Use & Creative Interpretation Disclaimer

6. AI Use & Creative Interpretation Disclaimer

You acknowledge that:

  • Services involve automated image processing combined with human creative refinement

  • Outputs are creative enhancements and interpretations

  • Visual outputs may not accurately represent real-world products

You acknowledge that:

  • Services involve automated image processing combined with human creative refinement

  • Outputs are creative enhancements and interpretations

  • Visual outputs may not accurately represent real-world products

Glaze makes no warranties regarding realism, factual accuracy, or consumer perception.

7. Advertising, Platform & Marketplace Compliance Disclaimer

7. Advertising, Platform & Marketplace Compliance Disclaimer

Glaze does not guarantee approval, acceptance, ranking, or performance on any platform, including but not limited to:

  • Meta platforms (Facebook, Instagram)

  • Google Ads or Google services

  • Food delivery platforms such as Uber Eats, DoorDash, Deliveroo, Zomato, or Swiggy

Glaze does not guarantee approval, acceptance, ranking, or performance on any platform, including but not limited to:

  • Meta platforms (Facebook, Instagram)

  • Google Ads or Google services

  • Food delivery platforms such as Uber Eats, DoorDash, Deliveroo, Zomato, or Swiggy

You are solely responsible for ensuring that final assets:

  • Comply with platform policies

  • Do not mislead consumers

  • Meet local regulatory and advertising requirements

Glaze is not liable for ad rejections, account penalties, delistings, or enforcement actions.

8. Delivery Timelines

8. Delivery Timelines

Any turnaround times communicated are estimates only. Delays caused by incomplete uploads, revision requests, technical issues, or events beyond reasonable control do not constitute breach of contract.

9. Payments, Refunds & Chargebacks

9. Payments, Refunds & Chargebacks

Due to the customised and digital nature of services:

  • All payments are final and non-refundable immediately upon commencement of the AI processing workflow.

  • No refunds are available once processing has commenced

  • Chargebacks without prior written dispute resolution are prohibited

Due to the customised and digital nature of services:

  • All payments are final and non-refundable immediately upon commencement of the AI processing workflow.

  • No refunds are available once processing has commenced

  • Chargebacks without prior written dispute resolution are prohibited

Unauthorised chargebacks may result in service refusal and recovery action.

10. Revisions

10. Revisions

Revisions are limited to:

  • Technical errors

  • Clear deviation from the selected service style

Revisions are limited to:

  • Technical errors

  • Clear deviation from the selected service style

Subjective dissatisfaction or creative preference does not guarantee revisions. Requests beyond the defined scope may incur additional charges.

11. Intellectual Property Rights

11. Intellectual Property Rights

Upon full payment:

  • You receive a non-exclusive, worldwide, commercial licence to use the final delivered assets

  • Ownership of internal workflows, AI systems, prompts, methods, and intermediate files remains with Space Shift Technologies LLP and its licensors.

Upon full payment:

  • You receive a non-exclusive, worldwide, commercial licence to use the final delivered assets

  • Ownership of internal workflows, AI systems, prompts, methods, and intermediate files remains with Space Shift Technologies LLP and its licensors.

No ownership rights in internal systems or processes are transferred.

12. Portfolio & Marketing Use

12. Portfolio & Marketing Use

Glaze may display completed work for portfolio, marketing, or case study purposes unless a written opt-out request is received prior to delivery.

13. Limitation of Liability

13. Limitation of Liability

To the fullest extent permitted by law:

  • Glaze shall not be liable for indirect, consequential, or economic losses

  • Total liability is limited to the amount paid for the specific content pack giving rise to the claim

14. Indemnification

14. Indemnification

You agree to indemnify and hold harmless Space Shift Technologies LLP, Web Shift Technologies Ltd, and their affiliates against all claims arising from:

  • Client-supplied content

  • Advertising or platform violations

  • Regulatory breaches or misrepresentation

15. Governing Law & Jurisdiction

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

These Terms are governed by the laws of India.

The courts of Kolkata, India shall have exclusive jurisdiction.

16. Future Entity Transition Clause

16. Future Entity Transition Clause

Glaze reserves the right to change the contracting and invoicing entity to another affiliated company upon prior notice. Continued use of services after such notice constitutes acceptance of the updated Terms.

  1. CONTACT INFORMATION

Legal & Compliance Contact
Space Shift Technologies LLP
Trading as: Glaze
Email: hello@glazehq.com

Legal & Compliance Contact
Space Shift Technologies LLP
Trading as: Glaze
Email: hello@glazehq.com

Brand Owner & Group Headquarters:
Web Shift Technologies Ltd, United Kingdom

Stop losing customers to better photos.

Your food deserves to look as incredible as it tastes. Everywhere it appears.

Iphone Image

128 City Road,

London EX1V2NX,

United Kingdom

© 2025 Web Shift Technologies Ltd (UK). All rights reserved. Glaze is a brand owned by Web Shift Technologies Ltd.
Services provided and invoiced by Space Shift Technologies LLP (India).

Stop losing customers to better photos.

Your food deserves to look as incredible as it tastes. Everywhere it appears.

Iphone Image

128 City Road,

London EX1V2NX,

United Kingdom

© 2025 Web Shift Technologies Ltd (UK). All rights reserved. Glaze is a brand owned by Web Shift Technologies Ltd.
Services provided and invoiced by Space Shift Technologies LLP (India).

Stop losing customers to better photos.

Your food deserves to look as incredible as it tastes. Everywhere it appears.

Iphone Image

128 City Road,

London EX1V2NX,

United Kingdom

© 2025 Web Shift Technologies Ltd (UK). All rights reserved. Glaze is a brand owned by Web Shift Technologies Ltd.
Services provided and invoiced by Space Shift Technologies LLP (India).